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Brand Identity

Updated: Sep 15, 2025

graphic of silhouetted person with a parachute

Event marketing techniques are a tool in your communications toolbox. It’s a powerful one, too. The most important thing is to understand the outcome you want from doing an event.


Examples:

1. Brand awareness

2. Drive more traffic to my website

3. Sell products

4. Teach people about what I do


Next, decide where you want to activate. Festival and convention audiences vary. Consider carefully. There is no sense in spending the cash to rent a space if the audience you are activating for has no interest in what your brand has to offer. This is where brand strategy and a strong understanding of your target audience come into play. Give yourself plenty of time to plan your activation. Printing and installations take some lead time to get right. The next step is where it gets fun. Brainstorm engaging ways you can achieve your defined outcome at your chosen event by creating a space for your customers to interact with your brand. Caution to whatever you implement, be genuine to your brand’s values. People see through pandering to a cause. And make sure there is a clear tie between your objective, your brand, and the activation you present. If it isn’t clear to you, it won’t be to anyone else. Check out these case studies of outstanding event marketing experiences.



Event Marketing Technique: Immersion Case Study: Spatial

image of the spatial experience at SXSW

Spatial, an audio brand, created an immersive Spatial Holodeck Experience that attracted more than 2,000 SXSW attendees over four days in 2022. Their features included:

· Guided demosInteractive installations

· Hands-on opportunities to explore the tech

· Collaborative installations with Meow Wolf

· QR-code tech to activate visitors

Why it works: The entire experience was dynamic, powerful, and creative—a perfect fit for the SXSW audience where they had their space. Interactive event marketing invites the consumer into an experience. Often it includes photo ops and opportunities for them to share their experience with your brand with their network. It also gives event attendees a reason to stay in your space longer, giving you more options to expose them to your brand.



Event Marketing Technique: Fun nostalgia Case Study: The Peacock Playground at SXSW


image of mini golfer at The Peacock Playground at SXSW

We all love to feel like kids from time to time. Bring in the sense of whimsy, wonder, or just plain fun into your event space to attract people to your booth. NBC’s Peacock streaming service showed up with a pop-up lounge at SXSW 2022 to encourage visitors to get to know Peacock’s newest shows–remakes from the 90s. The Peacock Playground featured a music video maker with neon-filled spaces and the opportunity to shoot your own 1990s-style music video plus mazes, seesaws, an open bar, interactive displays, an oversized chessboard, and a custom T-shirt station, and more. Why it works: People come to events to be entertained, so entertain them! Wow, them with your brand’s particular version of fun. Take them back in time to someplace pleasant–in this case, for many hipsters, the 90s! This technique helps encourage attendees to stay in your space longer so you can show them more about your brand and products. Peacock aligned their goal of promoting upcoming remakes of beloved 90s shows with activities that provided a similar nostalgia. The connection helps the message stick.


Event Marketing Technique: Spectacle Case Study: Tinder Pride Slide


image if the LGBTQ+ Pride slide

In 2019 at Pride events in New York City, Tinder put up a 30-foot “Pride Slide,” with “Slide Into Your Senators” written down the side. The slide length corresponded with the 30 states that didn’t have anti-discriminatory laws protecting the LGBTQ+ community. Tinder donated $10 toward passing the Equality Act for each person who rode the slide. Throughout the same summer of this event, they also offered free advertising to nonprofits that supported the LGBTQ+ community. Why it works: Spectacles make an impact and can usually be seen from a distance. This will attract people to your space. They are typically memorable and generate lots of user-generated content that works hard for your brand. Tinder also activated with a cause. One they support and show in their values. It feels genuine and provides a positive message attached to their brand that people can rally around.



There are many practical ways to activate a space beyond the three examples above. But what all three of these examples have in common is they leave attendees with something to talk about, putting your brand in the conversation and working hard for your awareness to spread and ultimately affect your bottom line. Once you know what the experience will look like for the consumer, you can fill out the design of the space by adding things like promotional takeaway items, signup forms, and other touches with brand-appropriate nods to help nudge the event goers toward your defined outcome. Make sure you take the time to think through the customer experience throughout the space, so you don’t miss out on any opportunities to make a good impression and capture their eye and information for follow-up later.



Case Study Source:



Everything we share here is meant to be helpful and inspiring. We’re speaking from experience. Please consult a qualified professional to help make decisions. You are responsible for how you choose to use this information, and we are not liable for any loss, damages, or issues that may arise. We can’t be responsible for how things play out, but we’re always rooting for your success!


Credits

Author and Editor: Jenn Hart (More About Me)

Last Updated August 2024



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Updated: Sep 15, 2025

graphic of lemons in different forms with text saying tone of voice

Whether it’s a start-up business, a new product or your own personal brand, finding the right tone of voice is just as important as designing a logo. It is part of your brand identity and should align with all of the core values and attributes that have been curated for your brand.


What exactly do you mean by ‘tone of voice’?

Tone of voice embodies the type of words, writing style and emotive spirit used when communicating with your potential and current customers. The way a message is delivered or the type of copy used in an ad can be the determining factor on customer engagement. It doesn’t matter how beautifully designed your billboard might look, if the headline hasn’t been precisely thought out, the money spent on that billboard might be a bust.


How do you identify the right tone of voice?

When initially building your brand, defining your target customer should be one of the first steps taken. And the same is true with tone of voice—clearly characterizing the audience you’re speaking to helps define how to communicate. If your main target is 14 – 17-year-olds, the tone of voice used will be quite different than a brand targeting adults 50+. Your product/service also helps curate the emotive essence delivered to your customers, an ad for wedding planning should have a very distinctive tone versus an ad for mental health services. And lastly, your brand identity should really be your ‘north star’ and lead the way for your business tagline, all written communications, including ad headlines, social messaging, customer relationship management, your company website, and any type of print or virtual collateral.


What are examples of different tones of voice?

In the world today there are thousands of different businesses all delivering the same products and services. But brand, target customer, business location and tone of voice help discern these businesses from one another.

For example, there are many steakhouses in the world today. Below are some examples of taglines or headlines used through the years from well-known restaurant brands all selling the same product.


  • Outback Steakhouse: It’s Always Fresh in the Outback

  • Ruth’s Chris: More than a Steak. An Experience.

  • Texas Roadhouse: If it doesn’t Say Texas, it’s not Texas Roadhouse.

  • Morton’s: Savor the Good Life.

  • Smith & Wollensky: You’ve Arrived.

  • Del Frisco’s: Sophisticated. Elegant. Romantic.

  • The Palm: The Place to See and Be Seen.


Can you tell from these copy lines who the target customer is for each steakhouse? Places like Outback Steakhouse and Texas Roadhouse anchor heavily on their origins, Australia & Texas, playing to the novelty of their brand identity, while others like Del Frisco’s, Ruth’s Chris and Morton’s have chosen words that allude to the luxury experience their restaurants offer. And then you have Smith & Wollensky and The Palm, whose taglines tease the interest of a very high-end guest who might feel like they’ve made it by dining there, or gives the sense of FOMO—that they are missing out and not part of the ‘in-crowd’ if they don’t dine there.


Based on these, which steakhouse would you choose?


Ongoing Challenge As you can see, there are a lot of factors that play into finding the best tone of voice to fit for your brand. I suggest continuing to keep tone voice top of mind when creating your original brand guidelines and to challenge yourself and employees to start with copy first when designing any type of advertising.

So, what’s your tagline?


Other sites with useful information on tone of voice:



headshot of guest writer eileen lemish

About the author: Eileen Lemish is a Las Vegas-based marketing professional whose career has spanned from Emmy Award-winning broadcast campaigns to large-scale advertising productions and activations. She has been a leader in the industry for 20+ years with a focus on writing and conceptualization. Eileen has led the creative and marketing teams for one of the world’s largest resorts and is currently overseeing luxury branding in her role as Vice President, Marketing Portfolio for MGM Resorts International. You can follow her and her three crazy dogs on Instagram at @EileeninLV.




Everything we share here is meant to be helpful and inspiring. We’re speaking from experience. Please consult a qualified professional to help make decisions. You are responsible for how you choose to use this information, and we are not liable for any loss, damages, or issues that may arise. We can’t be responsible for how things play out, but we’re always rooting for your success!


Credits

Author: Eileen Lemish

Editor: Jenn Hart (More About Me)

Last Updated August 2024



Popular Related Articles



Subscribe to The Squeeze on our little piece of the internet to get design promotions, resources, stories about other creatives, and inspiration for your eyeballs and brainstorms.





Keep creating Hartists! Follow @harthousecreative on Instagram and Linkedin.


 

Updated: Sep 15, 2025

hand drawn words that say make your web work

Part two of our web platform series discusses creating a custom look for a professional site without knowing any code.


After weighing your options in part one of this series and choosing a platform like Wix or Squarespace, how do you take their templates and make something look custom? There are many ways to do this, and no one way is right or wrong. This is how we do it.

graphic of shapes in the HHC brand colors showing our 5 easy steps

1. CHOOSE A TEMPLATE

Take your time and choose a template based on the functions you may use. Layouts are easier to change. Do you need a blog? Are you posting events? Is there a shop component to your business? Take these into consideration. Narrow it down to a couple that meet your scope of function, and then pick the one that appeals the most to you. Keep in mind that at this stage, you are picking structure. Fonts, colors, and photos are part of the site’s styling, which will come later. Try not to get hung up on that while choosing a template.


2. INPUT CONTENT

If you are switching from another platform, you may already have content. If you don’t, you will need to write some or hire someone to write it. Writing for a website should consider SEO (Search Engine Optimization) best practices. Either way now is an excellent time to review your website template pages and decide if you need additional pages.

You may also want to delete some. Then, with a word doc open, make an outline for your site and write content for the areas that need filling.


3. APPLY BRANDING

This is where the magic happens. Branding applied thoughtfully not only helps your business or persona stand out, but it can take a blocky template and turn it into something that feels intentional custom. Establishing a brand is a process that requires in-depth discussion about your goals and the heart of what makes your business distinct. It is much more than just how it looks (See our brand breakdown). Each piece builds on itself. While it is advised to go through this process with a professional who can guide you and create something truly memorable if you are making the cart while you are driving, you may need a temporary solution that steps in the right direction. Start by asking yourself what your short-term and long-term goal for the business is. What is your short-term and long-term website plan (in other words, how will you use it to achieve your goals)? And finally, three words that describe the vibe of your brand–What do you want people to feel when they see your work, products, and website? Then begin styling based on your answers to the brand worksheet above to inform your decisions. Choose two to three colors you can stick with for your designs. Choose a headline and a body font in the styling sheet of the website, or use what is preloaded in your template. Note the fonts you use on the website so you can use them later on other promotional items. After applying colors and fonts to your style sheet in the web platform of your choice, upload your logo, and then consult your outline to see how many photos you need and where they go. Check out stock sites if photoshoots are not within budget. There are many free and affordable royalty-free sites out there to choose from. Friendly advice on photos, try to avoid cheesy office photos. Your brand deserves better. Finally, try applying one or two of these techniques to disrupt the boxy, templated feel of typical all-in-one platforms.


Introduce patterns within some of the sections

example of having a brand pattern behind your web pages

Use icons that fit your brand. These might be photos or illustrations. They could even be typographical. The options are endless.


Consider applying a treatment to the photos. Depending on your skill set with design programs like Photoshop, this could take form in many ways, but a couple of examples are a filter or a cutout that takes advantage of whitespace to alter the square shape.


example of adding filters to your images



example of adding treatment to photos on your site

4. ADD INTEGRATION

Add in email list integrations and other connections with external platforms that help you run your business.


5. SET UP SEO

Make sure you have included alt tags on images. Use the SEO areas in each page's settings to ensure all areas are filled out. If there is a spot for a social image, use one of your chosen brand photos so that if people share your site, there will be an image to go with it. Finally, connect your site with the Google Console. This is a great article that talks about how to do this if you are unfamiliar. Connecting it is step one and the only one you need to do. The rest is optional; depending on how in-depth you want o go you’re your SEO according to your goals. This is optional but helps your website index faster.


Web platforms are tools, and we can make them work hard for us if we understand how to manipulate them to our advantage. Get building! And if you need help, we would love to bring your vision to life. Email studio@harthousecreative.com or DM us @harthousecreative on Instagram.



Everything we share here is meant to be helpful and inspiring. We’re speaking from experience. Please consult a qualified professional to help make decisions. You are responsible for how you choose to use this information, and we are not liable for any loss, damages, or issues that may arise. We can’t be responsible for how things play out, but we’re always rooting for your success!


Credits

Author and Editor: Jenn Hart (More About Me)



Popular Related Articles



Subscribe to The Squeeze on our little piece of the internet to get design promotions, resources, stories about other creatives, and inspiration for your eyeballs and brainstorms.





Keep creating Hartists! Follow @harthousecreative on Instagram and Linkedin.

 
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Hart House Creative, its employees, partners, The Squeeze, and guest writers make no guarantees for results. Methods and marketing suggestions are based on prior knowledge and intended to inspire business owners and other creatives. Every person has different goals. None will be held liable for any negative results achieved from implementing suggestions from our website.

 

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